Privacy Policy

Fluped ("Fluped", "we", "us", or "our") provides a Shopify application that enables merchants to install and activate Fluped's tracking functionality on their Shopify storefront.

This Privacy Policy explains how information is collected, used, and protected when merchants install and use the Fluped Shopify application.

1. Information We Collect

When a Shopify merchant installs Fluped, we may collect information necessary to operate the application, including:

• Shopify store name
• Shopify store domain
• Shopify store identifier
• Merchant account information, such as email address
• Application installation and configuration information

When Fluped's tracking functionality is enabled on a storefront, it may collect information relating to activity on that storefront, including:

• Page views
• Product views
• Product and variant information
• Add-to-cart events
• Purchase events
• Transaction and revenue information
• Referral and traffic-source information
• Session and visitor identifiers
• Browser and device information
• IP address or other technical information, where applicable

2. How Fluped Works

Fluped is a Shopify application designed to install and activate Fluped's tracking functionality on a merchant's Shopify storefront.

The tracking functionality allows Fluped to collect storefront events and related information so that the merchant can use Fluped's analytics and reporting services.

3. How We Use Information

We may use collected information to:

• Install and operate Fluped's tracking functionality.
• Receive and process storefront events.
• Provide analytics and reporting to merchants.
• Maintain and improve Fluped.
• Troubleshoot technical issues.
• Maintain the security of our services.
• Prevent fraud, abuse, or unauthorized access.
• Comply with applicable laws and legal requirements.

We do not sell personal information or Shopify store data.

4. Shopify Data

When a merchant installs Fluped, the application may receive information from Shopify that is necessary to install and operate the tracking functionality.

Fluped only requests and processes information reasonably necessary to provide its functionality.

Merchants are responsible for ensuring that their use of Fluped complies with applicable privacy laws and for providing appropriate privacy notices and obtaining consent where required.

5. Tracking Technologies

Fluped may use JavaScript, cookies, local storage, session identifiers, pixels, or similar technologies as part of its storefront tracking functionality.

These technologies may be used to record storefront events and associate events with a particular visit or browsing session.

The use of these technologies may depend on the merchant's Shopify configuration and applicable privacy or consent requirements.

6. Sharing of Information

We may use third-party service providers that help us operate Fluped, including providers for hosting and cloud infrastructure, database and data storage, security, monitoring, authentication, and other services necessary to operate Fluped.

These providers may process information on our behalf as necessary to provide their services. We may also disclose information when required by applicable law or legal process.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee complete security.

8. Data Retention

We retain information for as long as reasonably necessary to provide and maintain Fluped, operate its tracking functionality, provide support, comply with legal obligations, prevent fraud or abuse, and resolve disputes.

When information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.

9. Uninstalling Fluped

When a merchant uninstalls Fluped, the Fluped tracking functionality will no longer be intended to operate for that store. Certain information may be retained for a limited period when necessary for security, legal, accounting, fraud-prevention, or other legitimate purposes.

10. Merchant Responsibilities

Merchants using Fluped are responsible for determining whether their use of Fluped requires notice or consent from their customers or visitors. Merchants should ensure that their privacy policy accurately describes the tracking technologies used on their storefront and that their Shopify privacy and consent settings are appropriately configured.

11. Privacy Requests

Depending on applicable law, individuals may have rights regarding their personal information, including the right to request access to, correction of, or deletion of their information. Privacy-related requests can be submitted using the contact information below.

12. Children's Privacy

Fluped is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or Fluped's data practices, please contact us:

Email: hello@usefluped.com

Website: usefluped.com